Totally Urgent Care

Totally Urgent Care provides urgent care services across England.

Made up of Vocare and Greenbrook Healthcare, Totally Urgent Care has a strong heritage. Vocare was established in 1996 as Northern Doctors Urgent Care to provide urgent care services and continues to deliver urgent treatment centres and GP out of hours services across the Northern and central England as well as national support for NHS 111. Greenbrook was established in 2006 and cares for NHS patients across London and the home counties through the delivery of urgent treatment centres.

Our focus is on delivering excellent patient services and outcomes, which provides our ICB partners with confidence in the value that we add to their local health economy and the patients they serve.

Andy Gregory

Managing Director, Urgent Care Division

Services

NHS 111

We are one of England’s largest providers of NHS 111 services receiving over 1.4 million calls per year.

GP out of hours

Out-of-hours services are for patients with an urgent need who cannot wait until surgery opening hours.

Urgent treatment centres

We run urgent treatment centres (“UTC”) and urgent care centres (“UCC”) across England, providing fast, convenient and expert care for any NHS patient with a minor injury or illness that is not life or limb threatening, all free at the point of care.

Acute visiting service

Totally provides an acute visiting service (“AVS”) as part of an integrated care system in multiple regions across England.

Integrated urgent care

Totally’s integrated care services provide access to a broad range of clinicians to deliver specialist NHS services with significant cost benefits for healthcare commissioners.