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I'm a patient 

    • Our vision

      Our vision

    • Our values

      Our values

    • Our people

      Our people

    About us

    About us

      • NHS 111

        NHS 111

      • GP out-of-hours

        GP out-of-hours

      • Urgent treatment centres

        Urgent treatment centres

      • Acute visiting service

        Acute visiting service

      • Integrated urgent care

        Integrated urgent care

      Urgent care

      Urgent care

      • Insourcing

        Insourcing

      • Outsourcing

        Outsourcing

      • Therapies

        Therapies

      • Community dermatology

        Community dermatology

      • Referral management services

        Referral management services

      Elective care

      Elective care

      • Gym design

        Gym design

      • Gym management

        Gym management

      • Digital services

        Digital services

      • Drop-in services

        Drop-in services

      Corporate wellbeing

      Corporate wellbeing

    Our services

    Our services

    • Clinical Quality

      Clinical Quality

    • Operating responsibly

      Operating responsibly

    • Social value

      Social value

    • Policies and reports

      Policies and reports

    Our commitments

    Our commitments

    • News

      News

    • Case studies

      Case studies

    • Media contact

      Media contact

    News and media

    News and media

      • Employee benefits

        Employee benefits

      • Equality, diversity & inclusion

        Equality, diversity & inclusion

      Why join Totally?

      Why join Totally?

    • Joining the team

      Joining the team

    • Careers contact

      Careers contact

    • Search vacancies

      Search vacancies

    Careers

    Careers

  • Contact

    Contact

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Our people

  1. Totally
  2. About us
  3. Our people

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Prasad Godbole

Chief Executive Officer (Interim)

Prasad joined Totally Joint Managing Director and Medical Director of Pioneer following the acquisition of Pioneer Healthcare in 2022.  Prasad was appointed as Chief Operating Officer in January 2023 and Interim Chief Executive Officer in February 2025.

In January 2023 Prasad retired from the NHS where he was consultant paediatric urologist and honorary senior lecturer at the University of Sheffield and  deputy medical director of Sheffield Children’s Hospital NHS Foundation Trust responsible for all governance, quality and safety issues.

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Prasad Godbole

Chief Executive Officer (Interim)

Prasad joined Totally Joint Managing Director and Medical Director of Pioneer following the acquisition of Pioneer Healthcare in 2022.  Prasad was appointed as Chief Operating Officer in January 2023 and Interim Chief Executive Officer in February 2025.

In January 2023 Prasad retired from the NHS where he was consultant paediatric urologist and honorary senior lecturer at the University of Sheffield and  deputy medical director of Sheffield Children’s Hospital NHS Foundation Trust responsible for all governance, quality and safety issues.

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John McMullan

Medical Director

John was appointed Medical Director for Totally with effect from 1 January 2023. This role provides leadership across the Group for our medical and clinical staff as well as providing strategic advice to the Board on future growth opportunities. John also ensures that Clinical Quality remains a priority across the organisation.

John joined Totally as Joint Managing Director of Pioneer following the acquisition of Pioneer Healthcare in 2022, and provided day to day operational guidance to the team. John is an adult neurosurgeon with a special interest in spinal surgery and paediatric neurosurgery.

John was previously the head of department of neurosurgery at Sheffield Teaching Hospital, one of the biggest neurosurgery departments in the UK. He is a member of a number of peer review committees in England including the Paediatric Brain Tumour Registry and the Paediatric Head Injury Group.

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John McMullan

Medical Director

John was appointed Medical Director for Totally with effect from 1 January 2023. This role provides leadership across the Group for our medical and clinical staff as well as providing strategic advice to the Board on future growth opportunities. John also ensures that Clinical Quality remains a priority across the organisation.

John joined Totally as Joint Managing Director of Pioneer following the acquisition of Pioneer Healthcare in 2022, and provided day to day operational guidance to the team. John is an adult neurosurgeon with a special interest in spinal surgery and paediatric neurosurgery.

John was previously the head of department of neurosurgery at Sheffield Teaching Hospital, one of the biggest neurosurgery departments in the UK. He is a member of a number of peer review committees in England including the Paediatric Brain Tumour Registry and the Paediatric Head Injury Group.

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Alan Gallacher

Managing Director, Energy Fitness Professionals

Alan joined Totally on the acquisition of Energy Fitness Professionals in December 2021 and has 30 years’ experience of working in the corporate fitness and wellbeing sector. With a passion for health and fitness he started his career as a coach delivering face to face services to members, whilst developing his management skills and seeking opportunities for starting his own business.

Alan formed Energy Fitness Professionals (“EFP”) in 1998 with his business partner Rob Radford, delivering bespoke fitness and wellbeing centres to a range of corporate clients, central government departments and higher education institutions. Over 23 years EFP grew to 54 sites across the UK.

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Alan Gallacher

Managing Director, Energy Fitness Professionals

Alan joined Totally on the acquisition of Energy Fitness Professionals in December 2021 and has 30 years’ experience of working in the corporate fitness and wellbeing sector. With a passion for health and fitness he started his career as a coach delivering face to face services to members, whilst developing his management skills and seeking opportunities for starting his own business.

Alan formed Energy Fitness Professionals (“EFP”) in 1998 with his business partner Rob Radford, delivering bespoke fitness and wellbeing centres to a range of corporate clients, central government departments and higher education institutions. Over 23 years EFP grew to 54 sites across the UK.

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Andrew Gregory

Interim Chief Operating Officer, Healthcare

Andy joined Totally as Managing Director of Vocare in 2017, was appointed as Managing Director of the Urgent Care Division in 2020 and as Deputy COO for Totally in January 2023.  Andy was promoted to Interim Chief Operating Officer in February 2025.

Prior to joining Totally, Andy was CEO of Hardwick CCG. He is an experienced leader with a deep understanding of care provision and the complex delivery of changing systems across organisations.

With a career spanning 30 years in healthcare Andy has a good strategic understanding of care needs, successfully leading teams through major changes and developing resilient models of care to meet the changing needs of populations. He is a successful and dynamic system leader with a strong track record of creating and maintaining high performing teams and organisations.

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Andrew Gregory

Interim Chief Operating Officer, Healthcare

Andy joined Totally as Managing Director of Vocare in 2017, was appointed as Managing Director of the Urgent Care Division in 2020 and as Deputy COO for Totally in January 2023.  Andy was promoted to Interim Chief Operating Officer in February 2025.

Prior to joining Totally, Andy was CEO of Hardwick CCG. He is an experienced leader with a deep understanding of care provision and the complex delivery of changing systems across organisations.

With a career spanning 30 years in healthcare Andy has a good strategic understanding of care needs, successfully leading teams through major changes and developing resilient models of care to meet the changing needs of populations. He is a successful and dynamic system leader with a strong track record of creating and maintaining high performing teams and organisations.

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Barry Cooper

Director of Business Development

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Barry Cooper

Director of Business Development

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Holly Smart

Director of Communications and Marketing

Holly joined Totally as Director of Communications and Marketing in July 2021.  She has more than 25 years of communications experience, mainly across large technology and financial services brands such as Aviva, Zurich Financial Services and Farnell (Avnet).


Prior to joining Totally, Holly was Global Head of PR and External Communications for Farnell, with responsibility for driving high levels of PR coverage across three continents.  Prior to this, she spent the majority of her career within Financial Services where she held a number of roles within Communications and Marketing, Investor Relations, and Risk and Governance.


Holly complements her communications experience within a strong commercial understanding.

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Holly Smart

Director of Communications and Marketing

Holly joined Totally as Director of Communications and Marketing in July 2021.  She has more than 25 years of communications experience, mainly across large technology and financial services brands such as Aviva, Zurich Financial Services and Farnell (Avnet).


Prior to joining Totally, Holly was Global Head of PR and External Communications for Farnell, with responsibility for driving high levels of PR coverage across three continents.  Prior to this, she spent the majority of her career within Financial Services where she held a number of roles within Communications and Marketing, Investor Relations, and Risk and Governance.


Holly complements her communications experience within a strong commercial understanding.

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Falu Bharmal

Director of Corporate Assurance

Falu joined Totally in 2019 and is responsible for the delivery of all corporate assurance functions across the Group including the provision of the Data Protection Officer role.  He has more than 30 years of experience in the NHS and more recently in the private sector, and is skilled at delivering corporate governance frameworks within complex organisations.

Falu has worked at Board level for more than 10 years, providing advice and support to Chairs, Chief Executives and Directors on comprehensive corporate governance, assurance and business management systems and processes, in line with NHS policy and best practice.

He has significant experience of providing organisational governance and assurance against a backdrop of change, ensuring organisations are fit for purpose and able to discharge their statutory duties and responsibilities efficiently and effectively.

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Falu Bharmal

Director of Corporate Assurance

Falu joined Totally in 2019 and is responsible for the delivery of all corporate assurance functions across the Group including the provision of the Data Protection Officer role.  He has more than 30 years of experience in the NHS and more recently in the private sector, and is skilled at delivering corporate governance frameworks within complex organisations.

Falu has worked at Board level for more than 10 years, providing advice and support to Chairs, Chief Executives and Directors on comprehensive corporate governance, assurance and business management systems and processes, in line with NHS policy and best practice.

He has significant experience of providing organisational governance and assurance against a backdrop of change, ensuring organisations are fit for purpose and able to discharge their statutory duties and responsibilities efficiently and effectively.

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Mark Taylor

Company Solicitor

Mark Taylor joined Totally as Company Solicitor in 2020.  He joined with over a decade of sector experience at Care UK.   Mark has been a qualified solicitor since 1999 and spent the first 10 years of his career working in private practice for large national and international firms such as Allen & Over and Kirkland & Ellis, before moving in-house.  Mark has a wealth of experience in commercial and corporate matters in addition to his experience in the healthcare sector.

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Mark Taylor

Company Solicitor

Mark Taylor joined Totally as Company Solicitor in 2020.  He joined with over a decade of sector experience at Care UK.   Mark has been a qualified solicitor since 1999 and spent the first 10 years of his career working in private practice for large national and international firms such as Allen & Over and Kirkland & Ellis, before moving in-house.  Mark has a wealth of experience in commercial and corporate matters in addition to his experience in the healthcare sector.

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