Totally is providing hybrid insourcing and outsourcing services in a strategic approach designed to support the specific needs of commissioners by enhancing the flexibility and efficiency of healthcare delivery.
During the year, we rolled out new support for trusts seeking to ensure the continuity of existing clinics. This approach provided wrap-around support during the week by supplying, for example, theatre staff to work alongside trust- employed surgeons, maintaining the smooth operation of surgical schedules and reducing cancellations or delays. This collaborative approach not only alleviated staffing pressures within NHS hospitals but also enhanced patient care by ensuring timely access to necessary medical procedures, thereby improving overall clinical outcomes.
In other locations, we delivered a model providing an outsourced service utilising the trust’s estate. This enables trusts to transfer the entire management of waiting lists to Totally whilst patients are seen at their local hospital. Trusts benefit financially through revenue generated from the hire of their facilities to Totally and patients are treated more quickly and close to home, enhancing patient satisfaction and outcomes.