Totally, a leading provider of frontline healthcare services, corporate fitness and wellbeing services across the UK and Ireland, is pleased to announce that Pioneer Healthcare, part of the Totally Group, has been successful in a tender to be included on a key framework agreement with NHS Wales for the delivery of insourcing services in the region.

The Framework runs for four years from April 2023 with an option to extend for up to a further four years, creating significant opportunities for Totally to support in the reduction of waiting lists.

As of December 2022, waiting lists in Wales stood at a record 735,000, which is 59% higher than in February 2020. Patients are waiting on average 22 weeks for an appointment, more than double the pre-COVID waiting time.

This new and important Framework Agreement reflects increased demand from Health Boards for support which creates additional capacity and helps reduce waiting lists. The Framework enables the rapid procurement of support to assist authorities with meeting their 'Referral to Treatment' (RTT) targets as well as providing support where capacity is not available to meet service demand.

Wendy Lawrence, Chief Executive Officer of Totally said:

“We are delighted to have been awarded a position on this significant Framework Agreement for NHS Wales. In April last year, the Welsh Government stated that by the end of 2022, it wanted no one in Wales to be waiting more than a year for a first appointment, yet the figure currently stands at around 75,000. In the last year, we have helped the NHS in England reduce waiting lists for procedures by approximately 40,000 and we are eager to start working with NHS Wales to help patients access the care they need.

“This is the first time that Totally has secured the potential to support with waiting list reduction in Wales and this new framework creates significant new opportunities to grow our insourcing services.”

The Framework covers a full range of medical and surgical services including outpatient and pre-operative assessments, diagnostics, and tests, surgical procedures and follow-up care.

Services that will be available from Totally via the Framework Agreement will include the insourcing of clinical, surgical and diagnostics procedures for a broad range of specialities including Dermatology, Ear Nose & Throat (ENT), Endoscopy (including Cystoscopy) and Urology.