Totally Urgent Care has secured a new contract, for the provision of two urgent treatment centres ("UTC") in Bromley, South East London. The contract will replace an existing contract that Totally currently has in place for the two UTCs.

The NHS South East London Integrated Care Board ("ICB") awarded the contract following a full tender process. The contract will commence on 1 April 2023 and run for five years, with the option to extend by an additional three years. The ICB will be working with Totally on a mobilisation plan between now and the contract commencement date to ensure the contractual requirements are met. 

Totally has delivered UTC services at Princess Royal University Hospital and Beckenham Beacon since 2013 and 2014 respectively, and recently re-tendered against a new service specification and financial model.

Wendy Lawrence, CEO of Totally, said: 

"Our urgent treatment centres aim to prevent avoidable A&E attendances by ensuring that patients are treated in the most appropriate setting, according to their clinical and wellbeing needs. This means that NHS emergency service staff can focus on treating those with more serious conditions.

"We continue to work alongside the NHS to deliver quality services to patients, even during times of significant pressure.  This new contract reaffirms Totally's position as a key partner to the NHS, as all those in healthcare continue to focus on ensuring patients can access the care they need, when they need it."