Minimising our impact on the environment
Required reporting for 2022/23 SECR disclosures is mandatory for listed and large unlisted UK companies with reporting cycles beginning on or after 1 April 2019.
This report summarises our energy usage, associated emissions, energy efficiency actions and energy performance under the government policy Streamlined Energy and Carbon Reporting (“SECR”). This is implemented by the Companies and Limited Liability Partnerships Regulations 2018.
As Totally is listed on the AIM market it is only mandated to include energy consumption, emissions, intensity metrics and energy efficiency improvements implemented in our most recent financial year.
For the year ended 31 March 2023 in scope operations includes subsidiaries Vocare Limited and Greenbrook Healthcare Limited.
Year 4
Totally’s Scope 1 and 3 direct emissions (combustion of natural gas and transportation fuels) for the year ended 31 March 2024 are 199.81 tCO2e, resulting from the direct combustion of 964,712 kWh of fuel. This represents a carbon increase of 20% from last year reflecting a small increase in Gas and larger increase in transportation as mileage tracking was improved by bringing the entire fleet in house (in the previous year c.50% of the fleet was made up of hire vehicles).
Scope 2 indirect emissions (purchased electricity) are 90.06 tCO2e, resulting from the consumption of 434,917 kWh of electricity purchased and consumed in day to day business operations. This represents a carbon decrease of 2% from last year.
Our operations have an intensity metric of 2.73 tCO2e per £m turnover for this reporting year. This represents an increase in operational carbon intensity of 30% from our previous reporting year.

Scope 1 – Consumption and emissions related to direct combustion of natural gas, and fuels utilised for transportation operations, such as company vehicle fleets.
Scope 2 – Consumption and emissions related to indirect emissions from the consumption of purchased electricity in day to day business operations.
Scope 3 – Consumption and emissions related to emissions resulting from sources not directly owned by Totally plc. This relates to grey fleet (business travel undertaken in employee-owned vehicles) only.
1. Estimated by invoice based on actual usage for the year.

Reporting methodology
This report (including the Scope 1, 2 and 3 consumption and CO2e emissions data) has been developed and calculated using the GHG Protocol – A Corporate Accounting and Reporting Standard (World Business Council for Sustainable Development and World Resources Institute, 2004); Greenhouse Gas Protocol – Scope 2 Guidance (World Resources Institute, 2015); ISO 14064-1 and ISO 14064-2 (ISO, 2018; ISO, 2019a); and Environmental Reporting Guidelines: Including Streamlined Energy and Carbon Reporting Guidance (HM Government, 2019). Government Emissions Factor Database 2022 version 1 has been used, utilising the published kWh gross calorific value (“CV”) and kg CO2e emissions factors relevant for the reporting period.
Totally has direct control over, pays for, and has access to impact 2% of the total energy consumption data for the sites we occupy. 98% of the sites we occupy are part of landlord supplies within buildings, including hospitals managed by the NHS.
This report makes use of estimated emissions based on projected consumption for the period. These full-year estimations were applied to three electricity supplies and two gas supplies. Estimations equated to 100% of reported consumption.
Intensity metrics have been calculated using total tCO2e figures, and the selected performance indicator agreed for the relevant period: Total turnover in 2022/23 (2021/22) £106.7 million (£135.7 million).
Actions taken during the year
We are committed to identifying ways to support the reduction of our carbon footprint and although the majority of our costs are people related, we continue to seek new ways to reduce our impact on the environment.
We continue to play our part in addressing climate change. We maintain a register of energy efficiency measures (ESOS Phase 3) and seek to implement these measures by 2026. Some notable ways through which we seek to reduce emissions and promote sustainability include:
- Energy efficiency in our IT: Optimising data centre operations by improving cooling systems and using energy‑efficient hardware; increasing virtualisation and use of cloud computing.
- E-waste reductions and recycling: Proper disposal and recycling of electronic waste using only licensed providers.
- Telecommuting and remote working: We have retained a hybrid working model post pandemic, supported by a move from paper-based to digital processes, which helps reduce our commuting-related emissions, reduces paper waste and helps streamline our operations.
- AI and machine learning for efficiency: We are investigating the use of AI algorithms to optimise our operational processes to help with energy consumption and where possible, using predictive analytics to reduce waste and improve resource allocation.
Future steps
Data collation actions to support the full disclosure of Scopes 1, 2 and 3 in line with our SECR and ESOS 3 reporting were reported in June 2024 in line with Government deadlines.